Kenya Airways, Kenya’s flag carrier airline, was initially owned by the Kenyan government until Airport 1995 and then privatized in 1996. An airline is a member of the sky team and since 1977 is also a member of the African Airline Association. If a passenger wants to fly with this airline, then the travellers must have to get a reservation by going to the web page or calling a airlines’ experts by dialling a toll-free number for booking instantly. Headquartered in the airline like Abbasi, Nairobi, Kenya, and the airline run frequently flyer programs under the name of flying blue.
Passengers of Kenyan Airlines can cancel their flight and change also. If the cancellation has been may from the airline side. AT that time, the airlines provide your compensation. But it is true and cancellation has been done from your side. Then you will have to pay a fee. So, a traveller who has a booked kenya airways reservations or planning to book. They should know all information about the Kenyan airlines. Read the below point and understand Kenya’s airlines and change your flight and other conditions and relevant information.
Does passengers can change their flight?
Don’t worry passengers can choose the two options for changing the flights with the changed policy of this airline. Passengers may choose online or offline methods that are depending on the preferences and convenience. Below point read carefully.
How to change online flights of Kenya Airlines
It is an easy way the change and amends your flight booking. Whenever we use this method then your confirmation code like reservation of departure ticket and city of the destination. if anyone traveller uses your Kenyab voucher and travel certificate for the payment of your reservation fee, the traveller will not be used to the online facility is change. If you want to visit this airline then you have to open the official website of Kenyan airways. Firstly, you have to enter your credentials and want to log in. after that you choose “My trip” and choose your flight and passenger want to change and proceed to the next steps and select some option. Third-party travel agents for the flight reservation, passengers can change and the amendments that are the Kenyan Airways is online that is the official website or mobile app.
Passenger can change the offline flights
The passenger may choose the offline method for making the changes and amendments reservation with Kenyan Airlines. Passengers can call the Kenya Airlines flight number. Passengers can go to the airport counter or the cabinet at the airport. The airline is the representative who will assist and fully assist passengers to make any changes and make the booking.
Cancellation policy of the Kenya Airlines
If you are going through any kind of trouble and looking to cancel your Kenya Airways flight then before proceeding it is recommended to get information about the kenya airways cancellation policy as listed below.
- If the passenger has bought a refundable ticket. In that case, the money will be refunded as it is in the original form.
- If a passenger wants to buy a non-refundable ticket, then the passenger can be required to pay the cancellation charge.
- If the passenger is trying to cancel their booking prior to 60 days before the departure may not have to required to pay the flight cancellation fee.
- A passenger who is trying to cancel a flight ticket after 60 days of booking, may have to pay the cancellation fee.
How to get the refund and refund policy of Kenya Airways
- If the reservation is made on the official website, a refund in the case can be managed through my booking.
- If a bet was made for a ticket office or even by calling the reservation team, they need to call the reservation team and process the refund to visit or cancel any sales office will be.
- If the reservation was made through a travel agent, it is advisable to get in touch with the agents.
- Refund of passenger will be credited back to the original form, while the payment was made and making the flight reservation.
- Your refund will be processed within 14 working days.
- All refund requests are made subject to the rules of ticket fare and fees or penalties may apply to your refund.
- Arline offers the passenger refunds in the voucher form in any case of the situation.
Cancellation Fee of Kenya Airlines
A cancellation fee of 25% to 100% depending on the class of travel.
If a passenger flight has been cancelled 60 days before the cancellation, a fee of $ 75 ID.
If the passenger holding the ticket $ 100 each passenger is charged $ 75.
If someone is holding a ticket between $ 100 – $ 149 fares, you will be charged $ 100.
If the ticket is above $ 150, the $ 150 fee will be cancelled.
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