A must-have in different business sectors, the chatbot is a technological innovation that allows to automate most of the processes of a company. Depending on the type of use, and the technology used for its development, there are different models on the market. If most of the chatbots are paying, there is however the possibility to get free models. So, if you hesitate to adopt this tool because of its cost, discover in this post the alternative solutions to have a chatbot for free.
The chatbot: what is it ?
The chatbot is a computer program capable of performing most of the tasks performed daily by humans in a company. It can for example be used to answer users’ concerns. To this end, there are some models on the market that deliver pre-recorded answers to customers, and others that are able to hold real, personalized discussions with their interlocutors. Now you can see why some companies are available 24/7.
In other words, you can use the chatbot, which is still called a conversational agent or dialoguer, to recommend services or products to your customers, to notify them of out-of-stock items or new arrivals, to sell and track the delivery of your products. Moreover, it is a tool that you can use to evaluate the level of satisfaction of your customers, in order to make the necessary adjustments to retain your customers.
How to create a chatbot for free ?
There are platforms specialized in the creation of free online chatbots. They provide their users with a programming interface or an application to achieve this. Before proceeding to the creation of your free chatbot, you must first define your objectives, identify the users’ needs, anticipate the conversation scenarios, set up the tool and perform tests. If these tests are conclusive, you can use your chatbot safely.
If not, you must make the necessary adjustments to have a reliable model that perfectly meets your expectations. Moreover, because of the financial stakes, you must evaluate your chatbot from time to time to make sure that it continues to play its role properly. In case of failure, please make the necessary corrections for a total satisfaction of your customers.
One of the most popular sites for creating free chatbots is Botnation. Indeed, this ergonomic platform accompanies its users in the creation of free chatbots, through easy to understand tutorials. So, whatever your profile is, by visiting this platform, you will be able to create a chatbot for your Facebook Messenger, your WhatsApp, or even your WordPress site without any difficulty. To get an idea of what your chatbot will look like, you will find demos of different conversational agent models on Botnation.
Depending on your specific needs, you’ll choose the chatbot that best suits your business. All the necessary adjustments to ensure optimal service have already been made to the conversational agents available on this site, visited by more than 10 million users. All you have to do is adapt the content to your needs. In short, in half a day at most, you can equip your company with an efficient and ergonomic chatbot for free.
The advantages of a chatbot
Adopting a chatbot for your business will allow you to ensure a continuous service to your users. Moreover, with the instant answers delivered to customers, this tool will make your site more attractive. Finally, by freeing you from time-consuming and redundant tasks, the chatbot will allow you to better reflect on the aspects to improve in order to develop your business.
