Windows Remote Assistance allows someone to control a PC and fix a problem from anywhere. If one can’t send or receive the email, browse online, or listen to music, they are probably not connected to the internet. Here are some options for resolving the issue. Must first enable access before using it.
Type remote assistance in the taskbar search box, then choose Allow Remote Assistance invites to be sent from this computer from the results list. Then choose the Allow Remote Support attachments to this network check box on the Remote tab, and then click on ‘Ok’.
1.To seek assistance, go to:
1. Type remote assistance in the taskbar search box again, then pick Invite someone to connect to the PC and assist or offer to assist someone else.
2. Make a decision. Invite someone you trust to assist you.
3. Select one of the following options: Use Easy teams connect if you have never used it before. Select the helper’s contact name if you used Easy Connect before. Select Invite someone to help if you want to request someone who isn’t on the connection list.
2. If someone has asked for assistance, should:
1. Type remote assistance into the search box, then pick invite someone to connect to your PC and volunteer to help someone else.
2. Choose to Assist someone who has been invited.
3. Select one of the following options: If this is the first time using Easy Connect, choose Use Easy Connect. Alternatively, if you have practiced Easy Connect already, pick the contact name of the person you like to assist. Tap or click Help someone new to assist someone who isn’t on the list.
3. Stick to the directions.
Quick Assist is a new app in Windows 10 that allows you to receive or deliver remote support. For a more simplified, user-friendly experience, we recommend Quick Assist.
Quick Assist is now open.
Select Quick Assist from the Start menu.
4. Assist others
Select Quick Assist from the Start menu (or choose the Start switch, type Quick Assist in the research box, then choose it in the issues). After selecting Assist, another person transmits the 6-digit code to the person who is assisting you. Select either Take complete control or View screen once they’ve entered it. Maintain and ready the character who is assisting in approving the connection.
5. Ask for help
Select Quick Assist from the Start menu (or choose the Source button, standard Quick Assist in the search box, then select it in the results). Enter the 6-digit principles you were supplied in the Code from the assistance box, then select Share screen. Help as the assistant, then choose Allow in that pop-up box.
People can also give and receive remote support with Windows Remote Assistance and Easy teams connect.
Conclusion
This issue could arise because a more difficult software foundation on the consumer network left the network in a restart waiting for the state, which is not cleared by restarting the computer.
If restarting the computer does not solve the problem, refer to the easy remedy section for assistance. If you rather deal with the issue on your own, go ahead and do so.
