Microsoft Outlook is one of the best applications ever launched by Microsoft Corporations. It provides users with some of the best features: sending and receiving emails, managing daily activities (taking notes, contacts, calendar), and other exciting features.
Although MS Outlook is a quite useful app, some users often face problems like emails are not sending or some specific errors may show up. Of all the errors, Outlook is Offline is another FREQUENT error that people face while using the application.
This article focuses on the causes and fixes for the “Outlook is working offline” error. To fix [pii_email_b47d29538f12c20da426], you should go here.
Some of the Reasons Why Outlook is Offline:
- The email server is not working: if your pc is connected to the internet, but Outlook isn’t working, then there might be a possibility that the email server is not operating properly. In this case, you can contact your admin.
- The system is not updated or inappropriate account settings: If your Outlook is working fine, but the internet connection is lost now and again, then this indicates you might need to update your system or check the account settings.
How can you fix this problem?
Fix#1- Turn on the Work Online mode:
Starting with the easiest fix. MS Outlook has an inbuilt work online/offline feature. You can switch to work online mode by going to the send/receive tab on Outlook and then switching to the work online option.
Fix#2- Check Office Updates:
If you are still unable to go online, then updating the office might fix the problem. To check for updates: Go to the Office app. Click on File then Account and check updates.
Fix#3- Add a New Account/ Profile:
There is a slight possibility that your current Outlook profile is faulty. But no worries, you can always create a new profile by following these steps:
- Open the Outlook program and Go to File.
- Click on Account settings and Add account.
- Fill in the required details and follow the instructions.
- Restart the application and see if it has started to work in Online mode or not.
If the answer to the question asked above is No, then read Fix#4 to resolve this issue.
Fix#4- Convert OST To PST:
While you are working on your Outlook app, it may go offline without any notification. The offline work is, therefore, stored in OST files that may later become damaged or faulted due to some unspecified reasons. To tackle this issue, you need to convert the OST files to PST files. This conversion from OST (Offline Storage Table) to PST (Outlook data file) requires a third-party app like Kernel.
Conclusion:
The methods described above are pretty easy fixes to the Outlook offline mode problem. By following these methods, you would be able to work in online mode again.
